Travel Technologist
Last Updated: 26 October 2026
At Travel Technologist, we strive to provide reliable and
transparent travel services to our customers and business
partners. This policy explains the terms applicable to
cancellations, refunds, rescheduling, and amendments of
bookings made through our website or authorized representatives.
1. Booking Cancellation
All cancellation requests must be submitted in writing through
our official email address or authorized customer support
channels. Requests will be processed according to the applicable
terms of the airline, hotel, tour operator, destination management
company, or other service provider. Charges may vary according
to the booking conditions and time of cancellation.
2. Refund Eligibility
Refund eligibility depends on the supplier's terms, booking
conditions, and applicable law. Non-refundable tickets,
reservations, packages, and services may not qualify for refunds.
Permitted cancellation penalties, supplier charges, and disclosed
service fees may be deducted from the refundable amount.
Supplier cancellations will be handled according to applicable
policies and legal requirements.
3. Refund Processing
Approved refunds will be initiated after the required verification
and supplier approval, where applicable. Refunds will generally
be credited to the original payment method or original payer's
bank account, subject to verification and applicable regulations.
Processing times depend on the supplier, bank, payment gateway,
and payment method.
4. Airline Ticket Refunds
Airline cancellations, refunds, and rescheduling are subject to
the applicable fare rules. Fares may be partially refundable or
non-refundable, and penalties or service charges may apply.
Airline cancellations or significant schedule changes will be
handled according to airline policy and applicable law.
5. Hotel and Holiday Package Refunds
Hotel bookings, holiday packages, transfers, sightseeing tours,
and other services are subject to the respective provider's
cancellation and refund policies. Some bookings require advance
payment and may become non-refundable after confirmation.
6. No-Show Policy
A booking may be treated as a no-show if a customer fails to use
a confirmed booking or does not arrive for a scheduled departure,
check-in, or service without cancelling within the permitted
period. Such bookings may be non-refundable, subject to supplier
terms and applicable law.
7. B2B Bookings
Bookings made by travel agents, sub-agents, corporate clients,
or business partners will be handled according to agreed
commercial terms and supplier policies. Refunds, credit notes,
debit notes, and adjustments will be reconciled against the
relevant booking and account records.
8. Non-Refundable Charges
Non-refundable fares, supplier penalties, visa fees, insurance
premiums, and third-party service charges may not be refundable
where permitted by law and disclosed applicable terms. Mandatory
refund rights under applicable law remain unaffected.
9. Amendments and Rescheduling
Changes to travel dates, passenger details, destinations, hotel
stays, or other booking information are subject to availability
and provider rules. Fare differences, amendment fees, additional
charges, or penalties may apply. Some bookings cannot be amended.
10. How to Request a Refund
Contact Travel Technologist and provide your booking reference,
invoice or ticket number, customer name, and reason for the request.
Email:
sales@traveltechnologist.in
Phone:
+91 73839 98945
Registered Office: Office No. 804, 8th Floor,
Suntech Grandeur, S.V. Road, Opposite Andheri Subway,
Andheri West, Mumbai – 400058.
11. Changes to This Policy
Travel Technologist may update this policy from time to time.
The latest version will be published on our website. Updates
will not override mandatory legal requirements or applicable
rights and obligations relating to existing bookings.
12. Governing Law
This policy is governed by the laws of India, subject to
applicable laws and regulations. Disputes will be addressed
by competent courts or authorities having jurisdiction.
By making a booking through Travel Technologist, customers
acknowledge that applicable booking terms and supplier
cancellation rules may affect refund eligibility.
Travel Technologist
Your Trusted Travel Partner
